Skip to content

Delivery Information

Delivery Information

We use several couriers to delivery our products to our customers.  A delivery company is allocated dependent on the items that you have ordered.  

Free UK Mainland Delivery*

All of our products unless stated otherwise come with a  FREE UK Mainland delivery service.  This does not include the Scottish Highlands, or any off shore addresses such as the Isle of Man.

We can deliver to Europe, however, there are different conditions and charges will apply, please contact us to discuss this.

 Next Working Day Delivery

Some of our products come with Next Working Day delivery if the order is placed by 2pm. Orders received after this cut off time will be delivered the following day. All products will be automatically dispatched so if you do not want your product the next working day please use the contact us form to let us know your required delivery date. You must advise us before 2pm at the latest otherwise your order will be shipped next working day. Next working day deliveries are Monday to Friday.

Delivery Service

Most items are delivered using a one man courier. This means the delivery driver will deliver to your front door and is not insured to enter your house. If you live in a block of flats or apartments then the driver will only deliver to the ground floor.

Upon delivery all orders require a signature therefore, someone will have to be at home.  If you are not at home the delivery company will leave a card with a contact number and you can rearrange the delivery.  Further conditions and charges may apply in this case.

If you are ordering multiple items your delivery could arrive on a pallet. You will be contacted to advise of this. You will have to arrange assistance to help you remove the items from the pallet when it arrives. 

We cannot accept responsibility for any losses or costs incurred as a result of late deliveries regardless of the cause. We will do our utmost to ensure our customer is kept informed at all times and try and resolve the issue with the couriers at the earliest possible time.

If you have any further queries in regards to delivery then please contact us